Returns & Refund Policy
At Lets Trot Fishing, we want you to be happy with your purchase. If something isn’t right, we’re here to help.
Change of Mind
We do not offer refunds for change of mind. Please choose carefully before placing your order.
Faulty or Incorrect Items
If you receive an item that is faulty, damaged or incorrect, please contact us as soon as possible. We may request photos to help assess the issue and arrange an appropriate solution.
Where required under Australian Consumer Law, customers are entitled to a repair, replacement or refund for products that have a major fault or do not meet consumer guarantees.
Return Process
Before returning any item, please contact us so we can provide return instructions.
Items should be returned in their original condition where possible.
Refunds
Once a returned item has been received and inspected, we’ll notify you of the outcome. Approved refunds will be processed back to the original payment method.
Questions?
If you have any questions about returns or refunds, please visit our Contact page. For the quickest response, send us a message on Facebook or Instagram.
Thank you for shopping with Lets Trot Fishing.